Frequently Asked Questions

Please contact us for any other query that we may have not included in this “Frequently Asked Questions” listing, 

Our Cancellation Policy is as follows:

  • 100% refund for all cancellations with minimum 48h  notice.
  • 50% refund for all cancellations with minimum 24h notice.
  • Less than 24h notice or NO-SHOW: no refund (except if raining at the time of the tour, in that case 100% refund – see below).
  • Refund Insurance (OPTIONAL): for an additional value you can opt for our Refund Insurance Rate. In this case, cancellations notified any time prior to the tour starting day/time will be fully refunded (except for the insurance additional value). Does not apply in case of NO-SHOW, prior notification via email is mandatory.

In the unlikely possibility of rain at the time of your SIDECAR TOUR you can: cancel your booking (full refund); reschedule (depending on availability); or switch to a Van tour (depending on availability).

Entrance tickets to visit the inside of the attractions (if specifically requested) are not refundable.

This is one of the most frequently asked questions we get, understandably so. We offer 100% money back guarantee on all sidecar tours if raining at the time of your tour. Barcelona is the city of sunshine and has a fantastic weather all year round. However, in the unlikely case of rain at the time of your sidecar tour, we will offer you the possibility of a reschedule, switch to a Van Tour (if available, price difference refunded) or just cancel your booking and give you a full refund. We have all the rain gear you may need, but it’s really up to you (if not safe, your guide will cancel the tour). Barcelona has wonderful weather very few tours are actually cancelled due to rain.

A sidecar motorcycle is a motorcycle with a permanently attached cart on the side. It’s a three-wheeled motorcycle with room for three passengers, so on our tours we take one passenger on the cart and another on the pillion seat. Both seats are super confortable and customers are welcome to switch around during the tours. 

Also, we think it’s the most fun vehicle ever!

You can see here more on why a sidecar tour is the best option for you. 

Yes, sidecar motorcycles are absolutely safe for adults and for children. Our URAL sidecars comply with all the European Community safety regulations. Furthermore, we drive very safely and slowly, our style is pleasant cruising, not adrenaline driving.

Sure, sidecar motorcycles are legal and regulated by the government. They’re not home-made adaptations to regular motorcycles. Sidecars have been around since the 1920s and hugely popular until the 1060s, during which time they were a cheap alternative to cars. They have been industrially manufactured by world-class makers such as Harley-Davidson, BMW, URAL and others around the globe.

The minimum age to ride on a motorcycle (with or without sidecar) in Spain is 7 years old. For the maximum age, we have taken adventurers of nearly 100 years young 🙂

Yes, using a helmet is compulsory by law and it must always be worn. BrightSide provides top class helmets of all sizes (European Community homologated). Our helmets are kept in perfect condition, cleaned and sanitized after every use. Besides, our helmets have built in communication devices that allow for a continuous, conversation all along the rides.

You are responsible for your own travel insurance. BrightSide Tours operations are covered by our public liability insurance. Regardless, BrightSide Tours will take no responsibility over the risks of damage, loss, or other irregularity occurred to personal items customers decide to carry during the tour. BrightSide assumes no responsibility for any accidental physical damage occurred to the clients during the course of the tours.

This is also a very frequently asked question we get and we have a very easy answer.

You can even check on the very same day for availability. In that case, you must call or contact as our system will block availability within less than 24h. However, we do organise PRIVATE tours, so the sooner you book the better. On short notice is common that we get booked out. Our cancellation policies are extremely friendly, so definitively better to book in advance. Furthermore, we often offer significant discounts for early bookings.

Along the way we’ll do many stops, some are quicker (for explanations and photos) and other will allow us to go for an easy walk or to enjoy the views. Regardless, we do not visit the interiors of the attractions. Our aim is to give you a broad and deep overview of the city whilst experiencing the authentic local lifestyle. After the tour, you will be ready to explore further on your own. You should then visit the interior of your favorite landmarks with the proper wealth of information to make the most of it.

Absolutely! Our proposed routes for each tour are just our suggestions. Keep in mind our sidecar and van tours are private and so, just for you and your friends/family. We start each tour with a brief dialog to plan the route together with you and meet your personal expectations as much as possible.

It depends on the season, please refer to our useful info page for more information on the weather. Nevertheless, for the sidecar tours you should consider a little extra clothing and especially windbreaker protection during the colder months:
– SPRING: bring sunglasses and come warmly dressed: jersey, pants, and a light windbreaker jacket.
– SUMMER: bring sunglasses and sunscreen.
– AUTUMN: bring sunglasses and come warmly dressed: jersey, pants, and a windbreaker jacket.
– WINTER: bring sunglasses and come very warmly dressed: warm jersey, pants, warm windbreaker jacket, scarf and gloves.